Welcome to Rollesta!
By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.
1. General Information
These Terms and Conditions (“Terms”) govern your use of the Rollesta website and any purchase you make from us.
By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this site.
Rollesta reserves the right to update, change, or replace any part of these Terms at any time. Any changes will take effect once posted on our website.
2. Products and Orders
We strive to display product images, descriptions, and prices as accurately as possible. However, minor variations in color or design may occur due to display differences.
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All orders are subject to availability.
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Rollesta reserves the right to refuse or cancel any order if fraud or misuse is suspected.
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Prices are listed in [your currency] and include applicable taxes unless stated otherwise.
Once an order is confirmed, you’ll receive an email or message with your order details and tracking link when shipped.
3. Payments
We accept secure payments through trusted payment gateways.
By placing an order, you confirm that:
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The payment information you provide is accurate and complete.
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You have the legal right to use the payment method provided.
Rollesta does not store or access your full credit or debit card details — all transactions are processed securely.
4. Shipping and Delivery
We’re proud to offer Free Shipping on eligible orders.
Please see our Shipping Policy for detailed information about delivery times, tracking, and locations (including delivery to Pakistan).
Delivery times are estimates and may vary based on your location and other factors beyond our control, such as customs delays or courier issues.
5. Returns and Refunds
We want you to love your Rollesta purchase.
If you’re not satisfied, you may be eligible for a return or exchange, subject to our Return Policy terms.
To start a return, please contact our support team within [X] days of receiving your order.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds are processed using the same payment method used for your order.
6. User Accounts
When you create an account on our website, you’re responsible for maintaining the confidentiality of your login details.
You agree to:
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Provide accurate, up-to-date information.
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Notify us immediately if you suspect unauthorized access to your account.
Rollesta reserves the right to suspend or delete accounts that violate our policies.
7. Intellectual Property
All content on the Rollesta website — including text, images, logos, graphics, and design — is the property of Rollesta and protected by copyright and trademark laws.
You may not copy, reproduce, or use any part of our website content without written permission.
8. Limitation of Liability
Rollesta is not responsible for any indirect, incidental, or consequential damages resulting from your use of our products or website.
While we strive for accuracy and reliability, we do not guarantee that our website will always be error-free or uninterrupted.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Rollesta is not responsible for the content, privacy policies, or practices of these external sites. You access them at your own risk.
10. Privacy
Your privacy matters to us.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us via our Contact page. Our customer support team will be happy to help.